October 9, 2024 - Happy devs, happy life

Product Hunt Dev

👋 Hey there and welcome back to Product Hunt Dev!

PRODUCT HIGHLIGHT

No more grumpy devs

If you’ve ever been trapped in the tech support grind, constantly chasing down bug details, Jam for Customer Support is a game-changer. Instead of relying on unclear customer explanations or endless follow-up emails, you can now ask users to record their screen directly from the chat. The best part? Jam automatically includes all the developer logs with the video—so engineers get everything they need in one go.

Here’s how it works: when a customer reports a bug, they capture a quick video, and Jam bundles it with key data like console errors and network activity. Engineers no longer have to guess what’s happening or ask for more context—it’s all right there. The process cuts out the endless back-and-forth, letting support teams share one link that gives a complete picture of the issue.

For engineers, this means faster bug fixes with all the information upfront. For support teams, it’s a huge time-saver, taking you out of the detective role and giving your team more time to focus on what matters. As someone who’s been stuck in that loop before, I can see how Jam would’ve saved me a lot of frustration and time.

SPONSORED BY

The NVIDIA Inception Program

The NVIDIA Inception Program offers numerous benefits to startups, including:
Cost Savings:

  • Members receive preferred pricing on NVIDIA hardware and software, along with cloud credits from partners.

  • Training and Resources: Access to free self-paced courses and discounted workshops through the NVIDIA Deep Learning Institute enhances technical skills.

  • Networking Opportunities: Startups can connect with investors and venture capitalists, increasing exposure and potential funding.

  • Market Support: The program provides go-to-market support and access to NVIDIA's extensive ecosystem, helping startups validate and grow their products effectively.

CAT NIPS

  • Theneo is an AI tool that generates clean documentation and automatically updates as you ship.

  • Hello API takes your web API and creates a nice UI to test out API calls from the browser.

  • Layouts.dev is a notebook editor for building production-ready UI at super-speed with TailwindCSS & shadcn/ui.

  • ProSim is an all-in-one companion app for Xcode, offering more than 27 essential simulator tools for development.

  • Rabona Tunnel is a fast and secure way to expose your localhost to the internet.

Until next week

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